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Session 1: Inspiration

  • Purpose:
    • Knowledge about the what, why, who, and how of RPA
    • Understand the characteristics of “RPA-friendly” tasks
    • Learn how to work with RPA from “Idea to Robot”
  • Goal:
    • Achieved insights into the benefits and opportunities of RPA
    • Ready to identify and qualify “RPA-friendly” tasks
  • Deliverables:
    • Presentation incl. links to additional resources:
      • Lacity & Willcocks, 2021
      • Ribiero et al, 2021
      • Microsoft about Power Automate, 2022
    • Idea Catalog template to be used in session 2

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